Refund Policy

Effective date: July 30, 2026
Last updated: July 30, 2026

This Refund Policy applies to paid BCMS Cloud subscriptions sold by Becomes tech, LLC ("Becomes," "we," "us"). Purchases are completed in BCMS Cloud through Stripe, not as a one-click checkout on the marketing website alone.

Try before you buy

Every plan starts with a 14-day free trial. No credit card is required to begin. We encourage you to use the trial to confirm BCMS fits your workflow before you subscribe.

30-day refund window

If you are not satisfied after your first paid charge for a BCMS Cloud subscription, email legal@thebcms.com within 30 calendar days of that first paid charge and ask for a refund.

"First paid charge" means the first successful Stripe charge for a paid plan on a project (Hobby or Pro, monthly or yearly), not trial-only usage and not a later renewal on the same subscription unless we agree otherwise in writing.

We handle refunds through ordinary human support. Tell us which account email and project are involved, the approximate charge date and amount, and a short reason. We will review the request in good faith and reply by email.

What a refund covers

If we approve a refund of the first paid charge, we will refund that charge to the original payment method through Stripe. Processing time depends on Stripe and your bank or card issuer (often several business days after we issue the refund).

Unless we expressly agree otherwise in the email thread:

• Renewals after the first paid charge are not automatically refundable
• Extra seat charges and prorated add-ons are reviewed case by case
• Taxes collected may be refunded only to the extent Stripe and tax rules allow

Cancellation is different from a refund

Canceling a subscription stops future billing according to the product and Stripe. Cancellation alone does not create a refund. If you also want money back, say so in your email and include the details above.

After cancellation or a refund, project access and deletion follow the product behavior described in the Terms of Use. Export any content you need before you cancel, request deletion, or delete your account.

How to request a refund

Email legal@thebcms.com with subject line "Refund request" and include:

• Account email
• Project name or ID if you have it
• Approximate date and amount charged
• Short reason for the request

We aim to respond within a few business days. As a small team, timing can vary, but we will communicate clearly about approval, denial, or any follow-up questions.

Contact

Becomes tech, LLC
1111b South Governors Avenue
Dover, DE 19904, United States
+1 (302) 487-8938
legal@thebcms.com